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Guest Service Representative / Front Desk Agent
(Guest Services)
The Guest Service Representative / Front Desk Agent at Encore Hospitality is the primary point of contact for guests upon arrival and throughout their stay. This role involves managing check-ins and check-outs, addressing guest inquiries, handling reservations, and providing exceptional customer service to ensure a positive guest experience. The Guest Service Representative is crucial in creating a welcoming atmosphere and addressing any issues or special requests that may arise.
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Chief Engineer
(Engineering/Maintenance)
The Chief Engineer at Encore Hospitality is responsible for the maintenance and overall engineering operations of the hotel. This position ensures the safety, efficiency, and operational excellence of all mechanical systems, building infrastructure, and physical assets of the property. The Chief Engineer leads a team of technicians, oversees repairs, preventive maintenance programs, and energy management initiatives, while maintaining compliance with safety regulations and industry standards.
careers.encore.bz/hampton-inn-boston-braintree/jobs
